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Avis clients de Plumb2u

Note du marchand
5.0 1
4.5Plumb2u
 
 
Site MarchandPlumb2u
Urlhttps://www.plumb2u.com
Tél
AdressePLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Avis client
5.0 / 5
Well packaged , prompt delivery .
Paul. le 5/8/2021 à 10h38
Avis client
5.0 / 5
A fair price - prompt delivery as expected.
Thomas J. le 4/8/2021 à 21h16
Avis client
5.0 / 5
Very good service and good arrived in good condition.
Peter W. le 4/8/2021 à 11h27
Avis client
5.0 / 5
Good, speedy delivery as usual.
Jonathan P. le 3/8/2021 à 23h11
Hi Jonathan,

Thank you for your repeat business and thank you for leaving us great feedback.

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 12h15
Avis client
3.0 / 5
Good shipping, good merchandise. Poor customer service.
Thomas S. le 3/8/2021 à 18h19
Avis client
2.3 / 5
Ordered this beginning of last week and postage stage 2-3 days delivery. over a week has passed and it finally arrived yesterday. Tried to make contact to chase this item and was directed to a mobile voicemail, An e-mail was sent - never had a response. Item works fine.
Samantha C. le 3/8/2021 à 17h50
Avis client
4.5 / 5
Very pleased with the filter. I had no dealings with the customer service as far as I remember but I had expected the filter a day earlier.
Ian C. le 1/8/2021 à 23h30
Hi Ian,

Thank you for your feedback and high rating!

The reasoning for the order arriving on the day it did was due to us dispatching the unit on the Monday as we did not dispatch orders on weekends at the time.

Apologies for any confusion with this.

Kindest Regards,
Plumb2u Team
.
Plumb2u le 4/8/2021 à 11h51
Avis client
5.0 / 5
Excellent service. The item was out of stock but the company kept me informed and the item arrived shortly after the update. The tap is of very good quality and indeed I have now fitted 2 of them!
Timothy C. le 31/7/2021 à 12h46
Hi Timothy,

Thank you so much for your kind feedback - it is much appreciated!

All the best,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h45
Avis client
5.0 / 5
Very pleased with the service received by Plumb2U.
.
Jenny S. le 30/7/2021 à 20h58
Hi Jenny,

Amazing, we are so happy to hear this! Thank you for your kind feedback!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 11h00
Avis client
2.7 / 5
I ordered a shower pump, they sent a totally different item, I paid £9 to get it next day and finally got correct pump 5 days later.
Colin w. le 30/7/2021 à 19h26
Hi Colin,

We are so sorry for the error on our part with dispatching the incorrect unit.

In regards to the next day delivery fee, rest assured this has now been issued back to you.

We are glad we were able to resolve the order for you however we do once again apologise for the issues experienced.

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h42
Avis client
5.0 / 5
Thanks for the Cartridge great service and cured the problem.
Mr R. le 30/7/2021 à 18h11
Hi,

Firstly we are so glad to hear that item resolved your problem! Thank you for taking the time to leave us a positive review!

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h34
Avis client
5.0 / 5
Top class service.
Quick delivery, no fuss, perfect.
Christopher K. le 29/7/2021 à 18h12
Hi Christopher,

Thank you so much for your very generous feedback! We are happy that you were pleased with the service.

Kindest Regards,
Plumb2u Team.
Plumb2u le 4/8/2021 à 11h33
Avis client
5.0 / 5
Very good to deal with leading to swift delivery of item.
John E. le 28/7/2021 à 17h46
Thank you for your kind review John, it is much appreciated!
Plumb2u le 28/7/2021 à 17h50
Avis client
5.0 / 5
Excellent product and service would recommend.
Marlene M. le 28/7/2021 à 17h45
Thank you for your kind review Marlene!
Plumb2u le 28/7/2021 à 17h53
Avis client
5.0 / 5
Excellent service from order to delivery.
John S. le 28/7/2021 à 13h09
Hi John,

Great thank you very much for your review. We are happy that you had a good experience with us!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 13h38
Avis client
5.0 / 5
Toilet seat.
Nettie. le 28/7/2021 à 11h33
Thanks for the 5 star feedback Nettie!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 13h38
Avis client
5.0 / 5
Website and order procedure easy to follow. Goods as described with delivery as promised. Very competitive price.
Chris B. le 28/7/2021 à 10h11
Hi Chris,

Thank you for taking the time to leave us a positive review!

We are so glad that the ordering process was easy to follow and that the price and delivery was good!

Kindest Regards,
Plumb2u Team

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Plumb2u le 28/7/2021 à 11h02
Avis client
5.0 / 5
Fantastic customer service and quick delivery...
David E. le 28/7/2021 à 07h25
Hi David,

We are so glad you were happy with the service received, thank you very much for your feedback!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 11h00
Avis client
5.0 / 5
Very good quality item, good price and fast shipping. Very impressed, thank you.
Ruth N. le 27/7/2021 à 20h30
Thank you Ruth for your great feedback from all of the Plumb2u team!
Plumb2u le 28/7/2021 à 10h58
Avis client
5.0 / 5
Just the job thank you.
Andrew T. le 27/7/2021 à 19h56
Hi Andrew,

Thank you for reviewing Plumb2u 5 stars.

All the best,
Plumb2u Team

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Plumb2u le 28/7/2021 à 10h58
Avis client
5.0 / 5
Good price, great product and good carrier!!
Matthew G. le 26/7/2021 à 19h21
Hi Matthew,

Thank you for your great review, we are so pleased to hear that you were happy with the service received.

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h55
Avis client
5.0 / 5
Excellent customer service would really happily recommend. However, item not as shown on Aqualisa’s own packaging and therefore we had to return it as it was to match an existing item. The arms screwing into the wall do not like like the picture and we would have needed to drill mew holes in the tiles. Staff could not have been more helpful.
Mandy Q. le 26/7/2021 à 17h47
Hi Mandy,

Thank you for leaving us such a kind review.

We are so sorry for the issues experienced with your order, but we are glad that we were able to be of some help to resolve the matter.

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h53
Avis client
5.0 / 5
I am happy with my purchase. The item wasn't available elsewhere. It was fitted by plumber without problem. Can't tell about reliability/quality as it was just fitted.
Pu K. le 23/7/2021 à 10h19
Hi Krzysztof,

Thank you for your 5 star review!

We are so glad to hear that we were able to supply you with the part that wasn't available from other supplier.

All the best,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h50
Avis client
5.0 / 5
Excellent.
Neil H. le 23/7/2021 à 09h44
Thanks Neil!!
Plumb2u le 28/7/2021 à 10h48
Avis client
5.0 / 5
EXCELLENT SERVICE, FAST DELIVERY, QUALITY PRODUCT.
ABDUL M. le 22/7/2021 à 13h40
Hi Abdul,

Thanks a lot for your great feedback!!

We look forward to welcoming you back at some point in the future!

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h47
Avis client
5.0 / 5
Highly delighted with price, product, customer service & speed of delivery, whats not to like about Plumb2u, highly recommended.
Martyn W. le 22/7/2021 à 00h26
Hi Martyn,

Thank you for your amazing feedback - it is great to hear that you were pleased with the overall service.

Kindest Regards,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h46
Avis client
5.0 / 5
Can’t Fault you’re Service👍 Easy & Efficient.
Richard D. le 21/7/2021 à 22h19
Thank you Richard for taking the time to leave us a 5 star review!

All the best,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h42
Avis client
3.7 / 5
The service from Plumb 2 was faultless but the water softener was faulty.
Monarch are sending a tradesman but not until 4th August.
I wish they were as prompt as Plumb 2 !!
Roy H. le 21/7/2021 à 19h55
Hi Roy,

Thank you for your kind feedback!

We are so sorry to hear that there was a fault with the unit, however we hope this has now been resolved with the new unit we sent out.

Kindest Regards,
Plumb2u Team
.
Plumb2u le 28/7/2021 à 10h41
Avis client
1.0 / 5
Was awful.
Ian N. le 21/7/2021 à 13h42
Hi Ian,

We are so sorry that you had a bad experience with us and thank you for bringing this to our attention.

We hope we were able to resolve the matter by issuing a refund swiftly.

Sincere apologies once again,
Plumb2u Team.
Plumb2u le 28/7/2021 à 10h39
Avis client
5.0 / 5
Great product, great service and fantastic price :-).
Susan S. le 20/7/2021 à 18h26
Hi Susan,

Thank you so much! We are so glad you enjoyed your experience with Plumb2u and are happy with the product!

Kindest Regards,
Plumb2u Team.
Plumb2u le 21/7/2021 à 13h05