Avis clients de jparrboro.co.uk
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Note du marchand
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| Site Marchand | jparrboro.co.uk |
| Url | https://www.jparrboro.co.uk |
| E-mail | |
| Tél | |
| Adresse | Blue House Point Road, Portrack Industrial Estate
Stockton on Tees, TS18 2PJ |
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Everything is great, thanks!
Rebecca D. le 10/6/2018 à 23h11
Good value, good timber, good delivery by a good & helpful driver.
William c. le 8/6/2018 à 18h53
Excellent prices and services.
John m. le 6/6/2018 à 20h41
Shipping was slow, ordered on Monday and not delivered until the following Friday.
Rang timber department a number of days following the order and not particularly helpful. Also rang on day of delivery and was unable to give a general delivery time (i did have other things to do that day) and was finally delivered late afternoon, not leaving much time to go about my day.
Tim H. le 2/6/2018 à 21h25
One of the sleepers was heavily marked on one side. This wasn’t a problem as only one side on show, though the better side had some bad splintering. Will sand out.Delivery driver very helpful.
Mark P. le 2/6/2018 à 13h38
Products are high quality and excellent for the price. Products are high quality and excellent for the price. Delivery was an issue as I'd asked specifically (twice) that it be delivered just around the corner so I could unload the items directly to where they needed to be. This was ignored completely and I had to carry extremely heavy items myself a long distance. This is despite the fact it would have been easier for the driver to drop off where I asked him to.
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Lynn W. le 1/6/2018 à 15h31
Good product poor service and slow delivery.
James W. le 29/5/2018 à 20h14
Thank you for your review, your order was received by us on morning of 23rd May our delivery slots for 24th/25th were already full and our next available date after the bank holiday weekend was 29th. An email was sent advising this and the goods were delivered on 29th.
jparrboro.co.uk le 1/6/2018 à 13h00
Excellent service. Everyone I dealt with were really nice. I can easily recommend this company. Also the products are really good.
Linda C. le 29/5/2018 à 14h04
Plasterboard delivered in a couple of days and protected by cling film wrapping so everything great.
Barry M. le 28/5/2018 à 09h22
Ordered 17th May. Delivery expected 22nd. Rang at 4.30pm. Told by female it would be here before 5pm. She didn't ask for details, but I gave her my name, address and 'phone and she said she'd let me know. Nothing! At 6.15pm I rang office and left a message on the answerphone asking to be called. On 23rd driver delivered part of the order at 7.15am. Told driver that it was short and he said I'd have to call office. Rang them at 7.30am and told it would be looked into.It arrived 24th. Dreadful!!
Bill C. le 26/5/2018 à 12h34
Thank you for your review, unfortunately our driver ran out of hours on 22nd due to a delay on another site, our sales office had already gone home so we couldn’t call you to advise, as you say the goods went out to you at 7.15am the next morning less 5 of the 65 fence boards ordered, which followed at a time as agreed.
jparrboro.co.uk le 1/6/2018 à 13h01
Great price and service.
Mr R M N. le 24/5/2018 à 16h10
Although the items are not readily available and have to be ordered in the service delivery is excellent and I was kept up to date with my order. The staff were very helpful with all enquiries I had to make.
Andrew W. le 22/5/2018 à 09h45
Delivered 1 bag short, called them twice, “we’ll call you back...“ still not got a call, or the goods!
Steve F. le 19/5/2018 à 16h44
Thanks for your feedback, our salesman Steve spoke to you on Thursday morning the day of delivery and made out paperwork to drop off the single bag that was missing, it was to be dropped off today. After a call to us on Sunday a member of staff brought you the bag and a free one that day on his way home, hope all sorted now.
jparrboro.co.uk le 23/5/2018 à 15h21
Fast delivery, good prices and quality products.
Riverside Red. le 16/5/2018 à 15h31
From ordering to to receiving my order was easy to do online .when materials arrived i was asked where i wanted to place the sand he lifted it as near as i wanted it driver was spot on we were well pleased.
Kevin h. le 14/5/2018 à 13h56
Very helpful and friendly service.
Keith D. le 13/5/2018 à 20h40
Perfect Service.
Zbigniew K. le 13/5/2018 à 08h04
Excellent delivery service! Driver was first class and extremely helpful. Full marks all round! Products were all very good.
William Craig C. le 11/5/2018 à 18h13
Three days to deliver and only two miles from depot ..not good.
Ken A. le 6/5/2018 à 21h44
Thanks for your comments, our normal lead time is 1 max 2 days but during the week leading up to the bank holiday it was extremely busy and your delivery went to three days, we did advise this to you shortly after your order was placed.
jparrboro.co.uk le 10/5/2018 à 17h30
Prompt and as helpful as usual.
Thanks.
Neil Pearson P. le 6/5/2018 à 19h44
Ordered on line very straight forward, e-mail thanking for order and advising delivery date. Delivered on date as prmissed by friendly helpful driver.
Ne happy customer.
Dennis G. le 5/5/2018 à 22h22
Used this company many times always a great service.
Ian F. le 3/5/2018 à 04h16
Great service.
Robert J. le 30/4/2018 à 19h27
Arrived on time and in good condition excellent service.
Bryan C. le 30/4/2018 à 18h44
Top notch, product was in perfect condition and was delivered quickly and with a loud knock as requested!
Paul T. le 30/4/2018 à 16h27
Delivered as arrange. Driver very helpful. Good quality. This is the second time I have placed a large order and had no problems. Would not hesitate using your services again.
DAVID D. le 30/4/2018 à 13h17
Ordered a fence panel and plaster. Order delivered to billing address instead of delivery address. Phoned and let Parrs know. Transport Manager supposed to be calling me.. no phone call and now stuck with problem of moving a fence panel that is needed elsewhere. Mistakes happen but a returned call would have helped.
David W. le 28/4/2018 à 21h45
Morning
Re the review can you reply :
Apologies, yes it was human error, we did call your number approximately 2.30pm on Friday afternoon after you called us with the issue but unfortunately there was no answer. As a gesture we have issued a refund for the panel.
Dave
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jparrboro.co.uk le 30/4/2018 à 16h40
Excellent service.
John b. le 28/4/2018 à 14h15
Efficient and cost effective.
James D. le 25/4/2018 à 16h51
Arrived earlier than expected.. Placed the chippings as far up the drive as he could for me.. Good service.
Ian L. le 22/4/2018 à 14h29
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