Avis clients de Drawerboxes.co.uk

My email with a question was answered promptly. I was able to buy the drawers that I needed. The drawers arrived quickly and we fitted the them using the online instructions successfully. We did not receive a warranty card and had apply separately.

Everything is just perfect
Thanks a lot.

I cannot fault the excellent customer service that I received on this order.
Spoke to Sarah on the Monday having already placed my order online.
Wanted to know cost to have the drawers assembled. Price for both assembly and shipping the units on a pallet was very reasonable. Delivery by Friday of the same week was promised.
Goods arrived very well packed to ensure no damage.
Very impressed with the quaility of the units and how easy they were to install within the cabinets.
Many thanks.

Sturdy build and easy to assemble. Can’t believe I didn’t swap my old tired drawers years ago.

Fantastic service from drawerboxs.co and DPD, great comms.
The customer services are very helpful, I had made a mistake when completing a order online and only found out when the parcel arrived and was open for checking, I phoned customer service and told them the mistake, I was told not to worry and was asked what I wanted. I was ready to pay for the cost of new delivery and return charge but was told no charge just have parcel ready for pickup when replacement package arrived.

Will use aga.

This is the second set of replacement drawers i have fitted to an existing kitchen carcass.The drawer sets are of good quality but i would like to make the following observations:

1 the squareness of some metal sides can create a small gap between the side and the drawer base

2 When fitting the bottom drawer the position of the runner needs to be 110mm from the bottom of the carcass otherwise the drawer will not fit in the runners. in both installations this has been the case.

Excellent service and excellent product.

Shipment arrived.Upon unpacking,4 items damaged. Replaced next day. Draws were straight forward to assemble with a little Practical knowledge. The overall build quality is excellent and when installed worked very well.
Pilot drill all the holes first, as it is impossible to screw in self tapping fasteners on their own. Also, if you accurately measure the draw fronts, there should be no requirement for adjustments, especially as the side to side adjustment is a lacking.
Highly recommended.

Drawers are really good quality and delivery was very quick. I am delighted with my purchase.

Delivered item exactly as stated both well packed and on time. Provided clear and comprehensive information when very minor query arose regarding change in design that was I had not expected but was fully explained and assurances provided. Very satisfied overall.

Perfect service and product. Very pleased all around!

Easy to select and order drawer boxes - including a couple made-to-measure - seems like a well run, professional outfit. I'd use them again (this is my second purchase.

Excellent quality and service.

Great quality product, very well packaged.

I found the measurements and explanations to be ambiguous and hard to follow but staff helped me out. Placing the order was straightforward with the only downside being the length of time to ship the product.

Fitting went smoothly, though again, the instructions were not 100% clear and I had to adapt on the fly. Thankfully I've done a fair bit of DIY so was able to work out what I needed.

End result is that the drawer works so well we forget and try to pull it out :).

Written instructions not too clear but the videos were very helpful. Very pleased with the quality a bit pricey but worth paying the extra.

The p&p was reasonable and the package arrived quickly. Appears to be good quality.

Super speedy delivery.

Very simple ordering / measuring process, and great product!

Shipped by courier.
Solidly-built replacement drawers on industrial-quality runners. All necessary parts included.
Customer service,when rung re sizing query, were helpful and reassuring.
I would repeat-buy.

Good service, arrived as ordered. Excellent packaging and recyclability. Helpful video guides.

We decided to try one drawer before going ahead and purchasing a number of drawers to enhance the kitchen. We really didn't need to do that because the videos and help info on the site are exceptional and the product itself is fantastic. I fitted my first drawer in about 30 minutes and am already measuring up other locations ready to place my next order.

Really helpful person who answered my email queries. Pointed me to exactly what I needed. Website user friendly and the overall service and quality of the items ordered really good. Would use again.

Great service, great product.

Great price & prompt despatch. Only marred by not receiving enough hinges which took two further deliveries to get right but would use again.

Superb service...

Easy to assemble with the on line videos. Strong , excellent product perfect for what we needed. Very satisfied and would recommend.