Avis clients de Plumb2u

Happy with the products but unhappy with the packaging! The items arrived in a plastic courier bag which had a large hole in it! Why would you package a Map gas cylinder without some sort of protective packaging? Brazing torches are also prone to cracks if dropped or mishandled.

Did exactly what I asked which was to deliver my new shower next day
Good service is hard to come by these days with everyone blaming staffing shortages and supply chain issues
Gladly this was not the case with this firm.

All good in the second attempt, delivery company lost the first one.

Five star product& service.

A painless transaction from start to finish.

Great item. Great price. Great service!

Easy shopping experience. Quickly locate the product. Shipping is quick and product arrive intact.

I gave a low score as advised delivery was 3-5 days appreciate it was direct from supplier. Item that was ordered was need for a job which I had booked in urgently for and had to wait nearly 3 weeks. Chased many times for customer service to no avail. They did reply by email eventually to say it was out of their hands. I can understand it is out of their hands regards to coming from the supplier but some update would have surficed.

Great service and excellent product.

Really good price and pump arrived next day, very impressed with the quick service.

Very convenient tools.

Still waiting on parts.

Good product.

Shipping was good and fast.
The item was faulty, when I reported to the customer service, they asked me to contact manufacturer and claim warranty instead of offering a replacement or refund. I had to complaint and point to legal responsibility of the seller, before they agreed to refund.

Excellent item.

Returning customer here! Means very happy with previous experience and buying more stuff. Price competitive. Online purchase process smooth. Packaging good. Arrived promptly. No complaints.

Great.

Awful customer service - no one returns my call.

I still haven't received my order.

5/5.

The product was a lot cheaper than on other sites and arrived within the expected time frame. When I sent an email I received a response quickly.

So far pretty poor; I placed my order, received the email stating it’s been dispatched. Then received an email saying it’s out of stock (hold on, you’d previously told me it’s been dispatched…???) I’ve not heard anything since, nor can I speak to anyone to find out an update dispute calling several times today.

Good experience.

Very good service communication and speedy delivery.

Never received my order
After 6 emails and 6 phone messages cancelled my order
What a load of rubbish.

Terrific customer service, item arrived very quickly, pretty happy with the price. Highly recommended.

Still haven't received my unvented boiler. Was told it would come after a few days, it's been 18 days since order. Still no update or email regarding the whereabouts of my order.

Prompt delivery and good value for many.

Great service, very quick delivery.

Easy web site to navigate around, supperb range of products. Very quick delivery and a very competitive price.
Well done.