Avis clients de Drawerboxes.co.uk

Great personal service.

Well packed and a perfect fit for a non standard unit.

Really nice gliding system, much better than the original one I replaced, which had fallen apart. Better materials and design. Can take a long time to assemble only because you want to measure it a gazillions times to ensure precision. But can be adjusted afterwards anyway.

Very, very happy with this product and the service I received. Thank you!

Good quality drawer. Good clear instructions, better than other manufacturer I used instructions. Would have liked to have found Drawerboxes ltd earlier.
Would have liked on an update on the progress of the order, rather than having to call to see whether they were ready.
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Would definitely buy from again.

No problems with the order. Kept up to date and arrived when expected.

Great service. Delivered as per agreed dates. Product is easy to assemble and great quality.

Fabulous products and great service!!! Highly recommend and will be back for more!!

The team were really helpful with my measurement query
Only one problem in that I had to ring to find out where my order was as the web site said it would be 8 days and it wasn’t updated to reflect the delay. Sharon in the office was really helpful (thank you). Product was just what we ordered and the written instructions were easy to understand. Will definitely use Drawerbox again and recommend to others.

Good quality,good fit. Had to wait a bit but understandable in current situation.overall very pleased.

Fantastic products. Very well made and robust without being industrial. Look very smart in my cupboard.

Prompt delivery, excellent packaging, marvellous fit.

We were kept informed on the progress of the construction and dispatch of the drawers we ordered. They are extremely durable, and much better quality than the drawers they were bought to replace.

Great service from the team, great explanations of the products on their YouTube videos enabling accurate purchasing of the items.
Checked our unusual combination of sizes with us prior to assembly to avoid mistakes, shows dedication to supplying quality products.
Items arrived well packed and protected and missing item was shipped very swiftly. would definitely recommend.
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Excellent value and quality kit. Let down by poor packaging of the heavy items. Rest was well packed.

Never give 5. 4 is satisfied.

Excellent service, perfect fitment and very well packed. There is no need to look for any alternatives. Thanks DrawerBox!

Everything was just fine. Lead time was about ten days (hence 4 stars) but they make to order so not bad for a bespoke product. For Customer Service, I would give six stars if I could: I asked for printed instructions to be included which did not happen, but when I called to ask for them, they were in my Inbox in 15 minutes.

Prompt, efficient and friendly service - full marks all round !

Great service, Really good soft close drawers. Good instructions and easy to put together.

Superior Quality, easy to assemble, no faff. Super service, kept informed via email. 5 stars across the board!!! Highly recommended.

Excellent customer service and superb quality products. The online videos for installation very helpful too. I would definitely order from Drawerboxes again!

Great to find a good quality replacement drawer. Reasonably priced.
Took a little longer than expected, but not too much.
Only seemed to ship when I enquired where it was. No reply to the enquiry, just out for shipment note.
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Excellent. Unfortunate delay because of my response to a query being filtered as spam but otherwise, customer service was first rate and the drawers were exactly what I needed.

Product & delivery date as described.

Very happy with my purchase.

Long lead in period following initial order. Was advised that given social distancing rules it was taking longer than expected to process orders which is quite acceptable. Following receipt of the delivery date the goods arrived promptly.
The merchandise is perfect as a retro fit solution and has improved the ergonomics of our kitchen layout.
My only observation is that I had to remove the soft close device on the door hinges as it clashed with the draw box.