Avis clients de Drawerboxes.co.uk
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Note du marchand
5.0
1
4.9Drawerboxes.co.uk
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Excellent from every angle.
Robert W. le 30/3/2021 à 16h28
Arrived in the time I was advised, well packed, fit perfectly. Great people to talk to, very helpful.
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Pete C. le 30/3/2021 à 15h11
Unfortunately they missed some items on the initial delivery which was frustrating. However, they responded promptly to dispatch the missing parts and spoligused
. The quality of the product is very good.
David C. le 29/3/2021 à 17h31
Excellent service. Valuable guidance provided through out.
Busola O. le 29/3/2021 à 10h32
Great product. Howdens quoted us £600 for a drawer set which cost £180 from drawer box. The written instructions left out a couple of small details, which was a bit confusing. But once I'd got one together, they're really simple. Have since ordered some more.
Roy W. le 28/3/2021 à 16h14
This is the first time I have bought from drawer boxes and frankly the only way I can describe their service and customer care is “superb”. If you need custom made products then Drawer Boxes is the place to go. The quality is excellent, they deliver on time and in the unlikely event there is an issue, the staff sort it out. Unlike so many businesses they go the extra mile.
John G. le 27/3/2021 à 19h39
Many thanks for a fantastic review. It is appreciated by all involved.
Drawerboxes.co.uk le 27/3/2021 à 20h39
Great product easy to assemble super quality.
Wendy J. le 25/3/2021 à 20h56
There was unfortunately a long lead time between the order being placed and the drawer sets being dispatched which meant that the drawer box sets arrived after installation of the cabinets which, in turn, made installation of the drawers more difficult than it could have been. That said, installation of the drawers into the prebuilt cabinets was very straightforward, Once dispatched the order arrived quickly but was originally dispatched with some items missing. This was speedily rectified.
Stephen m. le 24/3/2021 à 20h24
Excellent product and service
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Scott H. le 24/3/2021 à 08h27
All good.
Tom W. le 22/3/2021 à 23h20
Able to customise my need.
SL S. le 21/3/2021 à 23h24
After a longer than normal wait time which is totally understandable due to Covid the drawer arrived well packaged and undamaged.
I asked for the instructions to be included. They were but with the final page missing. No big deal, I downloaded from the website and all was good.
Easy to fit and looking good in my kitchen. So much so that I have since ordered more.
Thank you.
Mike A. le 20/3/2021 à 13h29
Very well made and fitting was really easy. Absolutely ideal for a kitchen with just cupboard space, life changing. Extremely pleased with them.
Chris C. le 19/3/2021 à 19h13
No fuss arrived on time thanks.
Stan S. le 19/3/2021 à 12h21
Excellent product, Very helpful,, delivered when stated, well packed.
Kiera F. le 19/3/2021 à 12h04
Excellent service. Delivered on time. Great product. Easy to put together. Sturdy and has made a world of difference to our kitchen. Would recommend this product and company to all.
Ian A. le 18/3/2021 à 15h27
Very satisfactory.
Robert J. le 18/3/2021 à 10h18
Very pleased with the boxes, and with the communication.
Ravinder K. le 17/3/2021 à 19h51
Great product arrived on time.
Helpful, friendly staff guided me through the ordering process.
Brian D. le 16/3/2021 à 18h10
I suggest you change the how-to video for the Tandembox internal deep drawer to include how to fit the pillars to which the backs of the drawers are attached - it’s not easy for someone not used to fitting them to work out where they go. I also found it easier to get the runners and spacers in the right place by drilling pilot holes, as the screws tended to skate across the surface when I tried to drive them in using just the power driver - maybe just me! Very happy with the end result though.
Alan C. le 16/3/2021 à 14h37
Thanks for the review. We are considering some further changes to packaging, and are waiting before making any final video changes. Pilot holes are a far more accurate method. Many people want to know the shortcuts installers use, and the screw and gun method is very quick and mostly accurate.
Drawerboxes.co.uk le 16/3/2021 à 17h08
Good- Quality product, informative video clips, nice drawer action.
Not so good- retro fitting 3 drawer unit inside Ikea base unit. Informed my measurements were wrong ( they were correct). Was informed curtly they will make allowance for hinges.
Discovered drawers did not go in as planned.
In addition the video states lower packer sits on base which fouls both of the lower door hinges positions Had to modify the packers to accommodate the above but worked out ok in the end.
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Phil V. le 15/3/2021 à 21h53
Thanks for the review. Our packing strips will cope with "normal " 90 degree hinges. Hinges with add on soft close attachment are too bulky, therefore we suggest changing for hinge with soft close built in.
Drawerboxes.co.uk le 16/3/2021 à 17h03
Every item very well packed, plenty of screws for installation. the order did take a few weeks to arrive, but that's not the end of the world - great product.
Peter W. le 15/3/2021 à 09h29
Great company to deal with.
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Andrew C. le 14/3/2021 à 14h10
Only one niggle I requested written instructions and these did not come with the product.
Duncan W. le 13/3/2021 à 19h41
Great service and products. Their customer support was very reassuring and everything arrived in good condition.
Luis F. le 13/3/2021 à 12h49
Extremely good quality and well packed. Only advice would be over packaging as lots of cardboard used in packaging but definitely protected merchandise.
Jason F. le 12/3/2021 à 18h03
Parcels received in timescale quoted and were packed absolutely beautifully - i mean a work of art! Every item was wrapped and well protected, and then put in boxes in a style that made a perfect Tetris screen look amateur!
Fabulous quality product, sized to exactly our bespoke requirements, and fitted simply. The soft close is just superb.
Thanks for a prompt and reliable service and the best packaging I have ever seen!
NEALE. le 8/3/2021 à 09h48
Thanks for an inspiring review! The team have been working flat out for Months, and appreciate the recognition.
Drawerboxes.co.uk le 9/3/2021 à 16h54
Fabulous system even for an amateur like me, and wonderful aftersales service when I made a mistake and needed a replacement draw back.
Great folk to deal with and I would recommend to anyone.
John.
John m. le 7/3/2021 à 19h41
Well packed, high quality, good instructions.
Peter S. le 6/3/2021 à 18h40
Excellent in all respects. Drawer packed well and although shipping was a little expensive for one drawer, it would have been the same for more.
Chris B. le 4/3/2021 à 23h56
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