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Avis clients de jparrboro.co.uk

Note du marchand
5.0 1
4.8jparrboro.co.uk
 
 
Site Marchandjparrboro.co.uk
Urlhttps://www.jparrboro.co.uk
Tél
AdresseBlue House Point Road, Portrack Industrial Estate
Stockton on Tees, TS18 2PJ
Avis client
5.0 / 5
Excellent service couldn’t ask for better completely professional drivers nice and friendly will definitely use again.
Lorna H. le 30/7/2020 à 11h11
Avis client
5.0 / 5
Top kit 👍
Kev A. le 30/7/2020 à 00h02
Avis client
5.0 / 5
Delivered quickly and no damaged items.
Craig m. le 28/7/2020 à 11h26
Avis client
5.0 / 5
👍👍
Liam H. le 27/7/2020 à 19h23
Avis client
5.0 / 5
Great service driver Si was spot on dropped straight into my dumper quick easy no problems ,sales where helpful with quantity Over all very pleased!
Paul P. le 27/7/2020 à 12h31
Avis client
5.0 / 5
Perfect product exactly as shown in the image. Staff friendly and really helpful too.
Becky B. le 26/7/2020 à 22h41
Avis client
1.0 / 5
No word on this. Still waiting!!
Keith o. le 24/7/2020 à 22h26
Your goods were delivered complete on 28th May, two months ago and signed for. If you are unsure what you have ordered suggest you call our Benton branch 0191 2154030 to discuss.
jparrboro.co.uk le 27/7/2020 à 11h41
Avis client
5.0 / 5
Great builders merchants.
William T. le 24/7/2020 à 17h24
Avis client
5.0 / 5
Super service - came nice and early and delivery man was very helpful - will certainly buy from you again! Thank you!
Linda M. le 22/7/2020 à 19h50
Avis client
1.0 / 5
Waited a week before they contacted to be told delivery would be a month and not a week . Waited a month and contacted them again and told delivery would be another month. Cancelled order and asked for refund . Dreadful service only responded when I contacted them. Guess if I hadn’t pushed the order would have stayed on the todo list.
John S. le 21/7/2020 à 23h27
Fully agree very poor service, shows we do have humans working for us, your order was an extended delivery product and not processed correctly at our end, system tightened so it doesn't happen again. Apologies and I can see you refund was done as requested. Dave A.
jparrboro.co.uk le 22/7/2020 à 15h21
Avis client
5.0 / 5
Got it in the 3 day period what was great with everything that’s going on at the moment was the rain came and cleaned the stones they’re looking great.
James C. le 21/7/2020 à 20h09
Avis client
5.0 / 5
This is the second time I've ordered from J Parr. The prices and customer service are excellent and the speed with which this order was delivered was outstanding (too quick to be honest, but rather that than some of the snails pace deliveries I've suffered over the last few months).
Declan H. le 21/7/2020 à 16h31
Avis client
5.0 / 5
Excellent service from purchase thro' to collection.
Kenneth I. le 21/7/2020 à 16h24
Avis client
5.0 / 5
Brilliant customer service and delivery as always.
David W. le 21/7/2020 à 13h12
Avis client
1.0 / 5
I can’t comment as I haven’t received the goods yet. I got an email on Wed 15th July to say that delivery would be made in 1-3 working days so I took some time off work to prepare the area to be gravelled. Then on Monday 20th July I received another email to say that you don’t have the goods in stock so there’ll be a delay in delivery. Very disappointing as I wanted to have the job finished and if I hadn’t received the initial email saying 1-3 days I wouldn’t have taken time off then.
David B. le 21/7/2020 à 09h09
Avis client
2.3 / 5
First order turned up unannounced and incomplete and then required a number of emails to correct and then the order again turned up unannounced, delivery driver excellent sales and communication both embarrassing, inaccurate and diabolical, did send an email to the Manager but did not receive a reply hence the review.
Alex A. le 20/7/2020 à 19h12
Avis client
5.0 / 5
Excellent service during Covid 19. Fast efficient click and collect felt very safe and well organised. Product as described did the job, very pleased.
Carole D. le 20/7/2020 à 17h06
Avis client
2.0 / 5
First order they try to deliver on day I told them I was on holiday. New order on 10th July, heard nothing by 17th about delivery for 20-24th so call. One depot say it is not them so I ring the other, they say not them so I go back to the first, they say they would ring me back, they don't. I ring them again on 20th they tell me again it is the other depot so I ring them, they say they will ring me back now about an hour later they have not. They they appear to not have a clue!
Tim J. le 20/7/2020 à 12h51
Avis client
1.0 / 5
Asked to complete a customer satisfaction survey but yet to receive items ordered 9 days ago.
Raymond T. le 20/7/2020 à 11h59
Hi, your order was click & collect so you won't be receiving the goods. We emailed you at 9am on Sunday 12th , the day after your order we placed advising they are ready for collection the next day. The goods are still awaiting your collection.
jparrboro.co.uk le 20/7/2020 à 16h41
Avis client
5.0 / 5
Always excellent service.
Charles S. le 20/7/2020 à 10h49
Avis client
5.0 / 5
Brilliant Service.
Jayne G. le 20/7/2020 à 08h59
Avis client
5.0 / 5
Good products, easy to order.
Ian L. le 18/7/2020 à 23h57
Avis client
3.7 / 5
Not informed when delivery was to be made (estimated 4 weeks arrived in 3 weeks). Driver arrived unexpectedly at 8.00 on the morning with no prior notice. Driver placed pallet near road on shared drive so had to move it quickly. one of the bags of clippings was split, so when moved it a large amount of chipping went on the drive, and had to put back in the bag. Previous Trellis had no knots in so not as good quality. Previous order was 5 / 5 as no issues.
ALAN T. le 18/7/2020 à 14h19
Avis client
5.0 / 5
First class service and competitive prices.
Jim H. le 17/7/2020 à 11h11
Avis client
5.0 / 5
Used JPARR many times and allways been impressed with service and more important prices are cheapest in Cleveland.Well done and thanks for quick delivery Ray Buxton.
Ray buxton. le 16/7/2020 à 22h25
Avis client
4.3 / 5
Thank you so much.
Alan R. le 16/7/2020 à 21h33
Avis client
5.0 / 5
Fast efficient service, excellent customer service.
Julie R. le 16/7/2020 à 14h48
Avis client
5.0 / 5
Arrived in 2 days - great price and free delivery.
John A. le 15/7/2020 à 14h55
Avis client
2.5 / 5
After using J Parr for a number of years rather than competitors, prices I have paid do not reflect loyalty. I have paid over the odds for material and the response from a member of your team was “it’s the internet set price”.
I know these are C19 times, but a good reminder of business is to look after people who come back and use your products.
Steven. le 15/7/2020 à 08h28
Not sure what your complaint is we have kept our rates online at the same price other than items that have gone up from suppliers. Our rates are monitored against competition and are competitive, there are loyalty points offering discount for online customers. If you have tried to pay over the phone you will have been directed online as we don't offer this method of payment now. Dave A.
jparrboro.co.uk le 15/7/2020 à 11h36
Avis client
5.0 / 5
Great customer service again.
KAREN G. le 15/7/2020 à 08h19