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Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.9Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
5.0 / 5
This is such a great product to retro fit to standard cupboards and make a kitchen modern and easy to use , easy to fit and the Blum runners are so smooth
very happy.
Richard H. le 8/12/2021 à 08h26
Avis client
3.0 / 5
We ordered the 5 drawer space tower set and all the pictures showing glass sides. But when it arrived we found out that the glass sides are an optional extra.. Not quite sure why this isn't explained when ordering, as we didn't require a lot of the other options like replacement hinges etc.
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Roger T. le 5/12/2021 à 17h24
Thank you for the review. We are attending to this and will be clarifying that glass is an optional extra. Please note that our pricing is more competitive even than other suppliers who don't offer our free made to measure option.
Drawerboxes.co.uk le 6/12/2021 à 11h55
Avis client
5.0 / 5
Excellent service and communication. Great attention to detail.
Theresa R. le 5/12/2021 à 17h14
Avis client
5.0 / 5
Quicker than expected service.
Jonathan H. le 5/12/2021 à 13h55
Avis client
5.0 / 5
Excellent product and responsive customer service.
DR. le 3/12/2021 à 11h26
Avis client
5.0 / 5
Excellent service, delivered ahead of expected date
Very good quality materials,
Measuring and fitting instructions easy to understand,.
Anthony M. le 2/12/2021 à 17h04
Avis client
5.0 / 5
Order process, delivery and build were all easy to follow and without any issue. One part for one drawer was sent incorrectly which was sorted out and delivered by courier service the very next day.
Faultless customer service and excellent, robust products.
Ian J. le 2/12/2021 à 15h46
Avis client
5.0 / 5
Very good service, drawer fitted well and instructional video helped no end.
Kevin B. le 30/11/2021 à 18h24
Avis client
5.0 / 5
Fantastic! Efficient and courteous service. Very helpful when I wasn’t sure of the sizes, and delighted with the product which is robust and fits perfectly. Will definitely be ordering again soon.
Sansan. le 30/11/2021 à 12h00
Avis client
4.0 / 5
Good quality item and works well. Some may find fitting the plinth in the correct position a little difficult. The only let down was the courier who failed on both occasions to deliver on time.
Stephen E. le 29/11/2021 à 16h49
Avis client
5.0 / 5
Good company to deal with, good product range, good service.
Stephen F. le 23/11/2021 à 12h54
Avis client
4.0 / 5
Good Company.
Steve K. le 22/11/2021 à 18h11
Avis client
4.3 / 5
Superb drawers! Exactly what we wanted. We found the videos online were generic and not to draw type but the instructions enclosed were great and we ended up referring to them. Super quality and solid, very happy ! Thankyou!
Bharti P. le 20/11/2021 à 19h11
Avis client
4.7 / 5
Was kept well informed about my order, slight delay with the delivery.
Lesley S. le 18/11/2021 à 23h32
Avis client
5.0 / 5
Easy to deal with. Fast and efficient. No complaints here.
Darren R. le 16/11/2021 à 19h41
Avis client
5.0 / 5
First class quality and service . Parts are no longer available for our 15 yr old kitchen ; delighted to find a company who can match up our drawers . Will not hesitate to use Drawerboxes again.
Patrick R. le 16/11/2021 à 11h08
Avis client
4.7 / 5
Very pleased with the service from drawboxes.co.uk. Easily contactable for guidance and advice . Easy online ordering process Goods arrived on time and well packaged apart from one box where the drawer bottoms had suffered slight damage on the corners. This was hidden when drawers were assembled so there was no point in returning them. I would encourage drawboxes to modify the packaging to prevent this issue. All in all, very satisfied with the service and delighted with the product.
John B. le 16/11/2021 à 09h52
Avis client
5.0 / 5
As always great service, and can’t fault our drawers.
Liz G. le 15/11/2021 à 11h28
Avis client
5.0 / 5
Very pleased with products and service.
Gillian C. le 15/11/2021 à 09h43
Avis client
5.0 / 5
Excellent product and service will be ordering more and have already recommended to friends.
Delia W. le 12/11/2021 à 11h41
Avis client
4.5 / 5
Did all on line.
R john f c. le 8/11/2021 à 11h45
Avis client
4.7 / 5
First class service.
ALAN C. le 7/11/2021 à 17h58
Avis client
5.0 / 5
Good quality product with good assembly instructions.
Lesley M. le 7/11/2021 à 00h38
Avis client
5.0 / 5
Very helpful in making sure we had the right size. It fitted first time.
Graham H. le 3/11/2021 à 10h36
Avis client
5.0 / 5
Excellent product.
Kirit Patel. le 3/11/2021 à 09h38
Avis client
5.0 / 5
Very helpful even after I got the measurements wrong - life saver!
Robert P. le 2/11/2021 à 17h39
Avis client
4.7 / 5
I am very pleased with these drawers, they are solid and well made. I have interpreted Customer Service as the online videos which are very good (not quite perfect, but close). I managed to install the drawers and achieve a very good result even though I am probably a below average DIYer.

One bit of information I haven't found, so may ask is how to remove a drawer (from it's runner) after it has been installed - something I will need to do in the near future.
Steve B. le 31/10/2021 à 21h56
Thanks for the review! This info is on our FAQ on the website. To remove a Tandembox, pull the drawer out all the way then hold both sides firmly at the front. Next pull up at the front and wiggle the drawer at the same time. You can use a bit of force, it will not break.
Drawerboxes.co.uk le 1/11/2021 à 01h32
Avis client
5.0 / 5
Thanks for spotting my wrong draw size measurement, and replacing promptly with the correct one which fitted spot on.
Thomas B. le 31/10/2021 à 17h38
Avis client
5.0 / 5
All very satisfactory.
Peter C. le 30/10/2021 à 20h04
Avis client
5.0 / 5
One happy customer.

Helpful before the order with my questions
Delivery discussed agreed, again very helpful
Well packaged on arrival
Made to specification requested, and all in working order

What more could one ask?

If one thing could be changed - the printed instructions were a very small font. Could do with a larger typeface!

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Simon g. le 21/10/2021 à 15h07
Thanks for a super review! Your comment on typeface size is noted.
Drawerboxes.co.uk le 21/10/2021 à 20h09