Avis clients de warmthru.com
Great gloves.
Laura H. le 19/3/2021 à 07h37
I Received my order in quick time. Upon opening the package there was a damaged battery. I took a picture and emailed it back to Warmthru at 1900hrs. By 1905hrs I’d received a message back apologising and explaining they would send another out in the morning. True to there word they did and I received it the next day. Thank you to Jack for being so helpful.
Would not hesitate to recommend this company in a heartbeat.
Michael G. le 6/3/2021 à 08h46
It wasn’t clear to me that they wouldn’t be delivered on a weekend (for next day delivery) But the company were quick to respond and they arrived the next WORKING day- so just be aware of this.
Karen G. le 24/2/2021 à 13h13
Hello K
Thanks for your feedback which is noted. As a result our Next Day Option now reads:
Next (Working) Day UK Delivery (Order before 11.30am).
Sincerely, Jack Gold
Director, Warmthru.
warmthru.com le 24/2/2021 à 14h02
The gloves arrived quickly and were of good quality and highly competitive in price. Sadly they were too small in size and had to be returned for a refund, as no larger sizes were available at present. Customer communication was excellent with sensible advice. I can thoroughly recommend this company and will most likely be buying from them in the future, once updated product is available.
Ian C. le 23/2/2021 à 13h46
Service and products second to none!
Husband purchased me a pair of heated socks 11 years ago, whilst I thought they were a little expensive I’ve been proved wrong. You get what you pay for . These have been used nearly every year, since and never fluffed or faulted.
One of the feet elements stopped working (prob my fault as looks like I possible have pulled wire)
You are able to buy spares parts which is fabulous and very environmentally friendly.
Cannot fault the product at all.
Richard b. le 18/2/2021 à 07h28
Excellent experience, fast delivery and superb follow up support.
Clare M. le 12/2/2021 à 12h06
One wearing of them in snow was fine. I chose this company from Scotland thinking it was a UK product.
It was made in China.
Malcolm S. le 3/2/2021 à 11h07
Dear Mr Smith
Warmthru is a Scottish company, Registered in Scotland, based in Scotland, offering a full after sales service to our customers. Staff are Scottish, contracted employees are Scottish. Our products are designed in Scotland by Scottish product designers. Our designs just happen to be sent to China and elsewhere to be manufactured.
Even if it were possible to have our products made in Scotland, and it isn't, I wonder if customers like yourself would be prepared to pay at least twice the price. We make sure our quality control is kept to a high standard and prices kept relatively low. I hope you are satisfied with your product and also happy with the price.
Jack Gold,
Director, Warmthru.
warmthru.com le 3/2/2021 à 01h01
Website was easy to use. We paid extra for the next day delivery and it arrived as planned.
.
Mark M. le 1/2/2021 à 19h34
Size XXL is a very snug fit and vest was nearly returned - not large enough!
Robert W. le 28/1/2021 à 13h18
Easy to order and very quick delivery. Customer service is brilliant.
Terry M. le 25/1/2021 à 06h32
Great product and fantastic personal service from Jack. Only problem was the sizing- I thought I would measure as a Medium but the Small ordered for my wife fitted me perfectly. Therefore Medium is being returned for replacement with as XSmall for the good lady. Very well made vest and powerful battery at first impressions. Would highly recommend.
Bruce S. le 19/1/2021 à 18h32
I was disapointed to pay AGAIN! the 27.50€ when DHL delivered me the item.
Shippement of 27.5€ was part of the bill, nothing was telling me I have to pay again this amount which is already high. The item I bough was 30€, adding twice 27.50€ for shippement is crasy.
Eric P. le 18/1/2021 à 14h51
Hello Mr Poinsignon
The additional charge is because of Brexit.
You must now pay Customs Duties in your country for incoming products from the UK.
But also, please note that we do not charge you VAT, our normal purchase tax, since we left the EU. If the UK were still in the EU we would include VAT at 20% so your product would be more expensive to purchase. But you would pay no duties.
I think they will come close to balancing out, so you will pay roughly the same now as you would have paid before Brexit.
Sincerely, Jack Gold
Director, Warmthru.
warmthru.com le 19/1/2021 à 12h41
First class service, gloves arrived in two days.
Richard C. le 12/1/2021 à 11h18
Quick delivery, gloves seem to be good quality. Not tried in rain but should be ok.
Gerald S. le 10/1/2021 à 19h40
Jack is a pleasure to work with. I'm very appreciative of his prompt replies, and exceptional customer service.
Evelynn K. le 5/1/2021 à 18h07
Well packed, delivered earlier than expected, just in time for the cold weather over the weekend. Thanks Jack.
Martyn C. le 4/1/2021 à 18h58
Order arrived very quickly, was well packed. No need to contact seller.
JAMES W. le 17/12/2020 à 15h32
1st class service from a 1st class company!
Gareth P. le 17/12/2020 à 04h38
Best buy ever!
Tara G. le 11/12/2020 à 19h33
Excellant service and super fast delivery.
Bought as a gift for my Daughter and Son inlaw.
David W. le 10/12/2020 à 20h17
All I can say is my heated gloves were with me in a matter of a couple of days. They were packed very good in a bos.EXCELENT.
Jennifer f. le 5/12/2020 à 19h10
Good value for money product and shipping was very quick. Would definitely use again.
M S. le 5/12/2020 à 11h10
Many thanks well made product and good communication via email.
David t. le 2/12/2020 à 15h08
Heard of the present deal through Motorcycle News, fantastic savings and still top quality. Well done.
Phillip C. le 14/11/2020 à 20h18
Arrived quickly, good price and quality.
Stephen P. le 10/11/2020 à 15h20
Excellent customer service and great product - thank you Jack !
Saijit S. le 6/11/2020 à 23h02
GREAT SERVICE FROM THIS COMPANY.
STEPHEN B. le 25/10/2020 à 16h18
Excellent service and nice to find a product made in the UK.
Rose W. le 8/10/2020 à 18h38
I previously purchased the motorcycle gloves and they are amazing and well made.
The heated vest is also well made and works well.
Extremely satisfied.
Michael E. le 21/9/2020 à 20h15
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