Avis clients de www.sitandsleep.co.uk
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Note du marchand
5.0
1
4.9www.sitandsleep.co.uk
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Great service, everything spot on!
Anthony H. le 12/12/2018 à 10h34
Great futon, lovely colour (midnight), nice deep mattress and easily folds up. Very convenient delivery on a Saturday, thank you.
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Jo G. le 11/12/2018 à 07h56
We visited the showroom to check out the sofa-bed although with hindsight this could have been completed totally on line or telephone.. The staff were very welcoming and talked us through our requirements and answered questions but without pressure to purchase.
We would certainly recommend this company to anyone wishing to purchase a sofa bed and its worth the visit to the showroom to see the full range of possibilities.
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David F. le 7/12/2018 à 16h43
Lovely guy who dealt with my telephone order. Very professional and efficient. Item ordered Thursday and delivered promptly on Saturday morning by 2 guys. Would recommend highly Si tandSleep and their delivery service. Many thanks.
Judith C. le 5/12/2018 à 20h28
Excellent from when order placed to delivery. This is a well made sofa futon bed.
Karen h. le 26/11/2018 à 16h28
Thank you for an excellent service A-Z.
Padma M. le 26/11/2018 à 14h30
The website and the confirmation email says item in stock will be delivered in 5 to 10 working days .. after two weeks of silence I decide to call their customer service ... I am now informed that the sofa is in a container somewhere in the works and won’t arrive before end of month.. once container here the conversation was fairly quick and but goods took nearly 6 WEEKS to arrive. It would have been nice to know from the beginning !
Emilie v. le 21/11/2018 à 07h58
We genuinely value all customer feedback so we thank you for your review. We would point out that when you placed your order online on 2nd October, our website was not showing the colour that you had chosen as ‘in stock’ but as ‘2 Due Oct ‘18’ (reflected in the order detail of your order confirmation e-mail of 2nd October) as we were waiting for stock to arrive from Innovation. Items which are shown as ‘In Stock’ are usually delivered within 5-10 working days. We sent all customers waiting for items on this shipment, including yourself, an e-mail on 12th October advising that the shipment was slightly delayed and that it was now estimated to arrive at UK port on 6th November (actually docked on 8th November).
We are sorry that the delivery of your order took longer than you had hoped and will look at how we can further improve our e-mail communications. We would also like to thank you for the very positive review of the product itself and we are glad that you are pleased with it.
www.sitandsleep.co.uk le 21/11/2018 à 14h05
Really pleased with this product. It functions really well as both a sofa and a bed which is unusual.
Des O’Connell. le 20/11/2018 à 09h18
Very helpful staff when I phoned up to enquire. I was really happy with the Kewbs . Delivered really quickly and to my front door on the ninth floor.
Sandra J. le 19/11/2018 à 18h42
Service was extremely helpful and easy. Shipping was a little longer than I'd have liked but communication was clear.
Emily S. le 11/11/2018 à 22h32
Very happy with the order, I made the order by phone and selina was so helpful. Delivery good and product great
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Jane C. le 6/11/2018 à 21h51
Great product. Delivered quickly and came when they said it would.
Claire L. le 6/11/2018 à 16h59
Very happy overall (I must confess I did not need to use the customer services, and considering other aspects, I have no doubt it would also be 5*). Am considering a sofa from Sit & Sleep.
Ranjeet S. le 6/11/2018 à 12h51
If quality is what you're after, you've come to the right place. The cover fabric - an attractive weave that costs a little extra - is worth the difference because it brings the Wow factor. I required a custom order, which led to considerable back and forth, but I appreciated the care and attention given. Finally, delivery was free, but slow.
LondonHenry. le 6/11/2018 à 12h41
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