Avis clients de jparrboro.co.uk

Delivered two days late, although kept informed of this. Reported appalling contamination of the product that was to the level I was considering reporting it to the authorities, and have been completely ignored. If you want to grow your vegetables and plants in filthy, shredded litter, and not get replies to emails voicing serious concerns, then this is the product and the supplier for you. If not, look elsewhere.

Sadly, slow delivery as I had to phone up and enquire when the delivery was due to take place, issues regarding stock availability and had to have second delivery of materials six days later missing my scheduled build date. Again I had to enquire second delivery date.
Poor service.

Should not post things on line if they have none in stock, quick enough to take the money though, caused us a delay in our work.

Not in stock. Not told when order placed, not in stock. Not delivered this week (as promised). No word as to when it WILL be delivered. Didn't reply or acknowledge my email. Hard to see how they could have done much worse...

For some obscene reason you thought it was great customer service telling me you were out of stock 12:30 on the day of delivery (ordered over a week ago)

Customer service, again thinking it is acceptable to tell me it will turn up, when it turns up maybe next week, and when we can be bothered to actually deliver, it will again be within 7 - 4pm, but it’s absolutely impossible to give you a window of even 3 hours, (like your driver has zero plan and is just zig zagging around as he pleases).

Delivery driver very abrupt bordering on rude, told he couldn’t drop near to area as may damage grass verge, then damaged verge with support arm for the wagon anyway. No colour of stones mentioned as grey until delivery either?

Ordered the product as it was supposed to be in stock - it wasn't. Despite waiting for over a week for the goods to be delivered they never arrived so I cancelled the order. When you need materials to complete the work you need a reliable service. Sadly this wasn't' the case here.

I can’t comment as I haven’t received the goods yet. I got an email on Wed 15th July to say that delivery would be made in 1-3 working days so I took some time off work to prepare the area to be gravelled. Then on Monday 20th July I received another email to say that you don’t have the goods in stock so there’ll be a delay in delivery. Very disappointing as I wanted to have the job finished and if I hadn’t received the initial email saying 1-3 days I wouldn’t have taken time off then.

Repeatedly cancelled delivery of two orders of multiple goods. After over five weeks had to get a refund and order elsewhere.

I am still waiting for my order to be delivered.

Ordered 13th may its now23rd no delivery date yet .rang twice so now job is held up.will have to get back on phone next week after the bank holiday - I should have gone to wickes would have been delivered by now.

Very disappointed this time round.

Called them on the day of delivery only to be told its not coming. Would have been nice to be told the day before after spending all day preparing the top soil.

Turf arrived a week later, late afternoon but drop off was quick and easy

Started to lay the turf and noticed it was full of annual meadow grass, a common grass weed that spreads like wildfire. Some rolls were ripped to shreds and made laying quite difficult. I also noticed it was full of th.

Haven't received this order yet. Website is not working correctly. What you are asking about is only part of my order. Last time I got yellow sand it had gravel in it. Not ideal.

Shocking service, ordered online and heard nothing for a week until I rang to find out about my order, to be told they had sold out. When asked about being refunded was told to contact my bank. I explained that my bank doesn’t have the money any more yours does. He told me he would speak to accounts and arrange a refund. Over two weeks and I’m still waiting for my refund. Would not recommend!!!

I have not recieved my order.

After over a week of waiting for my order I had to chase up when my order would arrive only to be told the quarry was closed and they do not know when it would reopen. Obviously did not want to inform me at the beginning so they could secure my order this now making me wait even longer.
So cancelled order due to principle to be told it would take 10 days for a refund. Disgusting customer care, Will not be using this company ever again.

I was asked what date i would like so i gave 2 days notice - nothing was said about it taking a week to deliver - i had 2 blokes here waiting to put the fence up - i had to pay them for standing doing nothing most of the day - so thank you for that - i have used you for years as a builder myself but since getting an injury i cannot manage at moment - you need to work on your communication.

Goods not yet received 7 working days after an email saying they'd be with me in 5 days.

I appreciate the situation and the fact that you only started delivering on Monday 22nd but a simple email with an estimate of delivery date would be very nice. Getting an email to review the shipping and merchandise before I have received it doesn't improve the situation.