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Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.9Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
5.0 / 5
Did have a massive issue regarding delivery but the fault lay with DPD and not the provider. Customer services were great and helped resolved this issue with just enough time to complete my job ahead of going away.
Will 100% be using these guys again for this reason!
Product is great, instructions are very easy, drawers fitted perfect and nice and smooth.
Many thanks guys 😁
Jordan O. le 20/12/2024 à 00h33
Avis client
5.0 / 5
My first time dealing with DrawerBoxes and it was so easy. They manage expectation about delivery dates very accurately, and the drawer arrived on time.

The fitting instructions were very clear which allowed an enthusiastic DIYer to install the drawers so that they were level!!
Chris G. le 18/12/2024 à 08h22
Avis client
5.0 / 5
All communication with the company when I was deciding which product to buy was dealt with very efficiently and provided me with all the information required to make a correct purchase. Shipping updates were received and drawer arrived when promised. Easy company to deal with and would use this company again. Thank you.
LJV. le 11/12/2024 à 21h31
Avis client
5.0 / 5
Simple to order. Kept you informed during the production. Came well. Packaged. Online instructions easy to follow. Good quality product.
Carl H. le 10/12/2024 à 08h41
Avis client
4.0 / 5
Customer service has been very good, with checks made to ensure correct order and then updates on progress of the order. Very good that non-standard sizes can be made.

Yet to use the product as awaiting fitting so can't comment yet on the quality

DPD shipping was a bit problematic as the order was in two parcels and the parcel shop would only release one - meaning I needed to contact DPD to get things sorted. Not drawer box's fault of course.
Sandra P. le 29/11/2024 à 15h33
Thanks for the review. Apologies for the problem with DPD. We have found them to be the most consistent of the couriers on the whole.
Drawerboxes.co.uk le 29/11/2024 à 18h56
Avis client
5.0 / 5
Easy to use website and regular email updates regarding status of order which made life easier. The drawers were of high quality and came with clear fitting instructions - just take your time and double check your measurements! Great all round experience.
TRISTAN K. le 26/11/2024 à 09h11
Avis client
5.0 / 5
Have had Blum inserts before - so glad I found this company.
Heather P. le 21/11/2024 à 22h53
Avis client
5.0 / 5
The delivery was as quoted and came well packed, the drawer was in kit form very well made and
fitted together easily.
Had to speak to customer service and found them most helpful.


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Christopher E. le 19/11/2024 à 21h09
Avis client
5.0 / 5
Great customer service and accurate with delivery estimate. Clear guidance on measuring for the custom drawers.
David. le 19/11/2024 à 00h49
Avis client
5.0 / 5
Perfect when needing to replace a drawer but keep the matching face.
Kevin B. le 13/11/2024 à 01h42
Avis client
5.0 / 5
This is the second drawer I've purchased, and both are superb quality, perfect fit easy ish to install, very happy and impressed.
Nicholas H. le 12/11/2024 à 11h08
Avis client
5.0 / 5
I have bought from drawerboxes several times now and my experience has always been the same, very positive. When submitting my last order I provided an internal width measurement that fell between 2 standard sizes, rather than just assuming the size, the team at drawerboxes contacted me to clarify before processing my order, they were very helpful, I then received my order quickly, it was very securely packaged to avoid any damage, just adds to the overall quality of the service and product.
Seamus M. le 12/11/2024 à 09h13
Avis client
5.0 / 5
Staff were very helpful when I was working out sizings.

Delivery updates were great

Video tutorials were very helpful.
Hannah C. le 10/11/2024 à 20h50
Avis client
5.0 / 5
We've ordered this plinth drawer for a 1000 cm cupboard
It isn't cheap, but it's made to measure and very easy to install
It arrived in two weeks. It is soft-closed, well-made, and does the job very well. Recommend.
D. le 9/11/2024 à 17h58
Avis client
4.7 / 5
Fantastic product everything perfect.
Leslie W. le 6/11/2024 à 21h01
Avis client
4.3 / 5
Very efficient and customer service was very good .The only annoying aspect was that I requested instructions to be sent by email .This did not happen and I had to use my builder to carry out the work of installing the items.
David L. le 6/11/2024 à 12h14
Avis client
5.0 / 5
I have ordered 17 drawers for my new kitchen over several orders. I have found the staff to be very helpful, they have mixed sizes within packs, made slight adjustments to orders.
All but one order came without issue, had two very small pieces missing from one order, which were dispatched on next day service.
Everything has been extremely well packed, has arrived in pristine condition. Everything has been very easy to assemble, plenty of instructions and videos anyone could follow.
Tom W. le 2/11/2024 à 23h58
Thanks for a fantastic review! We really appreciate your business and feedback.
Drawerboxes.co.uk le 5/11/2024 à 14h16
Avis client
5.0 / 5
Fantastic quality and service.
LR. le 2/11/2024 à 09h32
Avis client
5.0 / 5
Prompt delivery and great customer service. They took time to ensure accurate measurements prior to making the drawer boxes. Better to be safe than sorry, I say.
Jovita A. le 24/10/2024 à 06h34
Avis client
5.0 / 5
Our kitchen is 35 years old. It has served us well but one of the drawers failed recently so we needed a replacement. The one you supplied is doing an excellent job and puts the remaining old ones to shame. If/when they fail I will definitely back to you for replacement(s).
Alan F. le 22/10/2024 à 10h27
Avis client
5.0 / 5
Excellent.
Peter S. le 18/10/2024 à 20h11
Avis client
5.0 / 5
Doesn't get any better than this.
STEPHEN W. le 17/10/2024 à 08h43
Avis client
5.0 / 5
I made a silly mistake with an order and when I rang up to rectify, David answered the phone very quickly and was able to explain where I had gone wrong. I spoke to him at 14:20 and the components that I needed arrived via DPD the next morning at 11:00! Superb service like this is becoming rarer these days and I feel that it should be celebrated. Well done and thank you.
David H. le 16/10/2024 à 17h29
Thanks for a great review!
Drawerboxes.co.uk le 17/10/2024 à 10h31
Avis client
5.0 / 5
Excellent drawer. Really well made and sturdy. feels like it will last for years. Had a bit of trouble fitting the front on, but that was down to my lack of experience.
Harry S. le 16/10/2024 à 13h09
Avis client
5.0 / 5
Excellent quality product, video installation guides easy to follow and understand leaving nothing to question, fitted without any issues whatsoever. Perfect fit using the spacers provided
Would definitely recommend.
Debbie S. le 14/10/2024 à 16h55
Avis client
5.0 / 5
Drawer box as expected - good quality and does the job well. Thanks.
Andrew L. le 5/10/2024 à 17h56
Avis client
5.0 / 5
Great products as you would expect from Blum. Delivered when stated. Great communication. Would buy from them again.
Steve O. le 5/10/2024 à 10h55
Avis client
5.0 / 5
Fantastic absolutely pleased, great quality product fast efficient service. Reasonably priced can't fault anything will definitely shop with this company.
Anver M. le 25/9/2024 à 11h05
Avis client
5.0 / 5
Great product. Fits perfectly.
Jonathan B. le 24/9/2024 à 07h53
Avis client
5.0 / 5
So very happy with the replacement drawer.
Susan B. le 19/9/2024 à 21h40